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Crash RepairsMelbourne Co

Northern suburbs · City of Banyule

Panel Beaters & Smash Repairs Heidelberg

Crashed, scraped or dented in Heidelberg? We collect your car from your door (or you drop it off), have it repaired by a trusted partner workshop and bring it back. Not at fault? No cost to you — and you get a replacement car.

  • Pickup or drop-off in Heidelberg
  • We deal with the insurer
  • No excess when not at fault
  • Replacement car — at fault or not

Smash repairs in Heidelberg, without leaving home

With the Austin and Mercy hospitals here, Heidelberg has a lot of shift workers who can’t take time off for a workshop visit. We collect from home or the hospital car park.

Instead of finding a panel shop, booking a drop-off and working out how you’ll get around, you send us photos and we take it from there. We collect your car from your home or workplace in Heidelberg (or you drop it off if that suits you better), a trusted partner workshop repairs it, and it comes back to you.

Wherever it happened around Heidelberg

Rear-ended on Burgundy Street? Clipped at the lights on Rosanna Road? Reversed into a pole near Austin Hospital? It doesn’t matter how it happened — send us photos and we’ll tell you what it takes to fix.

We can collect from home, or from work if you’re near Mercy Hospital and Burgundy Street shops — whatever means you don’t lose a day.

Panel beaters for Heidelberg and nearby

This page also covers Heidelberg Heights and Heidelberg West. We collect right across the area, including neighbouring Rosanna, Bulleen, Ivanhoe and Macleod. Not sure if we cover your street? Send your address with your quote request and we’ll confirm. Heidelberg is in the City of Banyule.

CBDHeidelberg

Nearest suburbs we also cover

~11 kmfrom the CBD

Not your fault? Here’s what happens in Heidelberg

If another driver caused it and they’re insured, their insurer should pay for your repairs and a comparable replacement car while yours is off the road — so you don’t claim on your own policy or pay an excess. We collect your car from Heidelberg, drop off a replacement and handle the claim with their insurer. How not-at-fault claims work.

At fault? We still collect, repair and return — through your own insurer or privately — and courtesy cars are available too. We keep you on the road at all times.

Repairs we arrange

Everything from a scuffed bumper to major collision damage: panel beating, bumper repairs, scratch repair, dent repair, paintless dent removal and paint repairs.

How it works in Heidelberg

We come to you

  1. Send us photos or give us a call

    Whatever’s easier — upload a few photos online or just call us. Two minutes.

  2. We check your options

    Not at fault, insurance or private — we explain it plainly before you sign anything.

  3. Pickup or drop-off

    We collect from your home or workplace, or you drop it off — whatever suits. And a replacement car to keep you moving.

  4. Repaired & returned

    A partner workshop fixes it, you get text updates, and we bring it back.

Not your fault?

You don’t pay. Simple.

When someone else caused the accident and they’re insured, their insurer is responsible for your repairs and a comparable replacement car. No excess. No claim on your own policy. We handle it all.

  • No excess

    Nothing comes off your own policy.

  • Replacement car

    Comparable car, supplied by National Hire Car.

  • Pickup or drop-off

    We collect and return it, or you drop it off — your call.

  • We deal with them

    The at-fault insurer, the paperwork, the follow-ups.

FAQ

Smash repairs Heidelberg: FAQ

Do you have a panel shop in Heidelberg?
You don’t have to bring your car anywhere — we can collect it from you in Heidelberg, have it repaired at one of our trusted partner workshops and return it. If you’d rather drop it off, that’s fine too. Either way, you deal with us the whole way through.
How quickly can you collect from Heidelberg?
Send photos and your details and we’ll arrange a collection (or drop-off) time that suits you. We organise your replacement car at the same time — replacement or courtesy car — so you’re not left without one.
Can you collect my car from work near Mercy Hospital?
Yes. If the car is safe to move from where it’s parked, we can collect it from your workplace and return it there or to your home in Heidelberg — whichever suits.
Is it really free if I’m not at fault?
When the other driver is at fault, they’re insured and their insurer accepts liability, your repair and replacement car costs are recovered from their insurer — not from you. We check the details and explain everything before you sign.
Do you also cover Rosanna?
Yes — we collect across Greater Melbourne, the Mornington Peninsula and Geelong, including Rosanna, Bulleen, Ivanhoe and Macleod.

Crashed in Heidelberg? Let’s get you sorted.

Send a few photos and the details. We’ll tell you your options, collect the car (or you drop it off) and take it from there.