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Crash RepairsMelbourne Co

Scratches, scuffs & paint chips

Car Scratch Repair in Melbourne

Some scratches polish out in minutes. Others go through the paint and need proper repair before rust gets a foothold. Send us a photo and we’ll tell you which yours is — and what it’ll take to make it disappear.

  • Honest assessment from photos
  • Polish, touch-up or refinish
  • Colour-matched paint
  • Pickup or drop-off

How deep is your scratch?

Car paint has layers — clear coat on top, colour underneath, then primer and metal. How a scratch is fixed depends on how many layers it’s gone through.

  • Clear-coat scratches (a fingernail doesn’t catch) — usually polished out
  • Paint-deep scratches (fingernail catches, colour visible) — touch-up or a localised refinish
  • Through to primer or metal (white, grey or bare metal showing) — needs a proper repair and paint to stop rust

Scuffs and bumper scrapes

Scuffed bumper corners from kerbs, poles and garage walls are the most common thing we see. Plastic bumpers can usually be repaired and repainted rather than replaced. See bumper repairs.

What scratch repair costs

A light polish is at the cheap end; a deep scratch across two panels that needs blending is a bigger job. We quote from photos and confirm before any work starts. If another driver scratched your car and you know who they are, their insurer may cover it — find out how.

How it works

Four steps. Zero running around.

  1. Send us photos or give us a call

    Whatever’s easier — upload a few photos online or just call us. Two minutes.

  2. We check your options

    Not at fault, insurance or private — we explain it plainly before you sign anything.

  3. Pickup or drop-off

    We collect from your home or workplace, or you drop it off — whatever suits. And a replacement car to keep you moving.

  4. Repaired & returned

    A partner workshop fixes it, you get text updates, and we bring it back.

Not your fault?

The other driver’s insurer pays. Not you.

When someone else caused the accident and they’re insured, their insurer is responsible for your repairs and a comparable replacement car. No excess. No claim on your own policy. We handle it all.

  • No excess

    Nothing comes off your own policy.

  • Replacement car

    Comparable car, supplied by National Hire Car.

  • Pickup or drop-off

    We collect and return it, or you drop it off — your call.

  • We deal with them

    The at-fault insurer, the paperwork, the follow-ups.

FAQ

Scratch Repair: your questions

Should I use a scratch-removal pen or polish myself?
For very light clear-coat marks, a good polish can help. Pens and touch-up paint rarely match well on deeper scratches and can make a professional repair harder later. If in doubt, send us a photo first.
Do you fix key scratches?
Yes. Key scratches often run across several panels and go deep into the paint, so they usually need refinishing panel by panel. Vandalism is generally claimed on your own policy.

Crashed? Let’s get you sorted.

Send a few photos and the details. We’ll tell you your options, collect the car (or you drop it off) and take it from there.